Thello Day trains
Thello Day Trains : A France to Italy Connection.
- Book up to 120 days in advance
- High Speed trains
Thello Day trains
Now you don’t have to wait for overnight trains to travel at high-speed between the French Riviera and Northern Italy. New international direct day connections are now available on the Thello. Using Trenitalia’s Frecciabianca fleet, you can now whisk in your choice of 1st or 2nd class between Milan, Genoa, Savona, Monaco, Nice, Cannes, Toulon and Marseille.
All in the comfort of air-conditioned coaches, generous space for luggage, and available on-board refreshments. As usual, there’s no worrying about gas prices, getting lost, or keeping your eyes on the road instead of the spectacular vistas of France and Italy you came to visit. Plus, these routes are some of Europe’s most popular, and you won’t want to waste a minute. You’ll leave one town center and arrive in another, ready to sightsee. Discounted fares are available.
New service. New time of day. New reasons to pack those bags and get going.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|Second class||First class|
|Generous legroom Watch rolling landscapes pass with room to stretch your legs.|
|Reclining seats Make yourself at home as you journey from one city to the next in a comfy reclining seat.|
|Bar buffet car Choose from a variety of tasty snacks and beverages, for purchase, to enjoy on your journey.|
|Power sockets Keep your phone, laptop, or other devices charged while sitting in your seat.|
|Spacious seats Make yourself at home as you journey from one city to the next in a comfy leather seat with headrest.|
Common Questions, Simple Answers
Q. How do I create a travel agent login ?
A. Creating a new travel agent login is easy and can be done in two ways. First, you can visit Rail Europe’s travel agent website and complete the required fields under the "Travel Agent Registration" section. The other option is to ask the administrator for your agency to create a login for you.
In order to create a Travel Agent Login your agency must be registered with Rail Europe first.
Rail Europe requires verification that each agent is an active, valid employee for the agency under which they are registering. Only one login per travel agent is allowed to access the Rail Europe Travel Agent website. Any additional logins will be deleted from our system.
Q. I’ve written the wrong date on my rail pass travel calendar box. What should I do ?
A. If the wrong date is written in the travel calendar box, you will need to enter the correct date in the next travel calendar box. Unfortunately, once the date has been entered in the travel calendar box, it cannot be corrected and there’s no way to recover that travel day on the rail pass. Be very careful when filling out the date on your rail pass as mistakes cannot be corrected. An altered travel date could be viewed as an attempt of fraud and could lead to fines or other penalties.
Q. Can I exchange my train ticket after its date of departure ?
A. Unfortunately, this is not possible. If a train ticket can be exchanged, it normally must be done prior to the first date of validity on the ticket or the train’s departure date. However, please consult the “after sales conditions” found on your confirmation email for exact exchange rules pertaining to the train ticket you booked.
Q. Do trains offer facilities for handicapped passengers ?
A. The ability to exchange or refund a train ticket while you’re in Europe depends on whether you have a paper or e-ticket, as well as the specific conditions for the fare you booked.
If you have an e-ticket that you bought on our website, you can perform the refund online, according to the conditions of your train ticket. Please visit our Cancellation and Refund page to begin.
If you purchased a paper ticket, you must perform the exchange locally at the train station. Go to the ticket window and a railway representative will be able to assist you with the exchange procedure.
Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
If your ticket is non-exchangeable, a new train ticket must be purchased.
To obtain a refund for a paper ticket/reservation, a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
You must mail us the original unused ticket for the refund to be processed. When you’ve returned from Europe, mail us back your train ticket. Please visit the Contact Us page on this site for further details.
If you didn’t purchase your train ticket online or are unable to initiate the refund online, please contact us using our Contact Us page for assistance. In most cases, for a refund to transpire, the associated reservation must be released before the train departure.
Q. Why do some German station names have extra characters in the station name ?
A. In a few circumstances, German station names are listed with extra characters extended after the official station name. They are of no concern for travellers, and can be disregarded.
Muenchen Hbf Gl.27-36 = Munich Main Train Station
Koeln Messedeutz11-12 = Cologne Messe Deatz Station
Berlin Hbf (Tief) = Berlin Main Train Station
Q. My print at station e-ticket was lost or stolen after I printed it. Can I print it again ?
A. Unfortunately, print at station e-tickets may only be printed once from the kiosk. In the event of a lost ticket, go to a ticket counter and ask if they can reprint it. If they are unable to, a new train ticket will have to be purchased.
If you purchased the Rail Protection Plan™, you may be eligible for compensation.
Q. What do I need to show to the conductor when traveling by train with a rail pass ?
A. While traveling with a rail pass, you will need to show the conductor your pass. Be sure your pass is activated prior to boarding the train. For trains that require reservations, be sure to have your valid reservations ready to show the conductor, as well. Lastly, it is not uncommon for a conductor to request to see your passport, best to keep it handy.
Q. What is the "validity period" of a rail pass ?
A. The validity period of a rail pass is the time period in which you must complete your travels with your rail pass. This period is calculated from the date stamped on the rail pass by the railway official.
With a flexi pass this period is defined as a certain number of calendar months – typically one or two.
With a continuous day pass the validity period equals the number of travel days.
Q. What if my shipment gets lost ?
A. If you believe that your shipment is lost, please contact us as soon as possible using our Contact Us page.
If you’re departing soon and your booking is lost, we will work with you for the best possible solution to deliver your travel documents before you leave.
Q. What happens if I don’t fill out my rail pass before boarding the train ?
A. Those who travel with a rail pass in which the travel date is not filled in the travel calendar box risk payment of a full fare ticket and a fine.