Thello Day trains
Thello Day Trains : A France to Italy Connection.
- Book up to 120 days in advance
- High Speed trains
Thello Day trains
Now you don’t have to wait for overnight trains to travel at high-speed between the French Riviera and Northern Italy. New international direct day connections are now available on the Thello. Using Trenitalia’s Frecciabianca fleet, you can now whisk in your choice of 1st or 2nd class between Milan, Genoa, Savona, Monaco, Nice, Cannes, Toulon and Marseille.
All in the comfort of air-conditioned coaches, generous space for luggage, and available on-board refreshments. As usual, there’s no worrying about gas prices, getting lost, or keeping your eyes on the road instead of the spectacular vistas of France and Italy you came to visit. Plus, these routes are some of Europe’s most popular, and you won’t want to waste a minute. You’ll leave one town center and arrive in another, ready to sightsee. Discounted fares are available.
New service. New time of day. New reasons to pack those bags and get going.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|Second class||First class|
|Generous legroom Watch rolling landscapes pass with room to stretch your legs.|
|Reclining seats Make yourself at home as you journey from one city to the next in a comfy reclining seat.|
|Bar buffet car Choose from a variety of tasty snacks and beverages, for purchase, to enjoy on your journey.|
|Power sockets Keep your phone, laptop, or other devices charged while sitting in your seat.|
|Spacious seats Make yourself at home as you journey from one city to the next in a comfy leather seat with headrest.|
Common Questions, Simple Answers
Q. Is there a fee to take luggage on a train ?
A. In general, there are no luggage fees when traveling by train, however, some rail carriers do restrict the amount of luggage a traveller is allowed to bring, and any additional luggage may be subject to local fees.
On Eurostar, you’re permitted to carry two large bags and one small piece of hand luggage. If you have more than this, an additional fee may be required locally.
Q. Can I take any train that travels between the two cities for which I bought my train ticket, or do I have to take a specific train ?
A. The answer depends on what type of ticket was issued for your journey. In most cases, we issue tickets that include a seat reservation whenever required or possible. If your tickets include a reservation, you will need to board the train for which the reservation was issued.
If you were issued a train ticket without a reservation, then yes - you can board any train traveling between the cities for which your ticket was issued. It is always advisable to inquire at the train station whether or not a reservation is needed for the train you intend to board. There are certain countries that we cannot issue reservations for : Portugal, Greece, Hungary, Romania, and other Balkan nations. Reservations may be required but will need to be purchased locally.
Q. Are the fares offered on your website based on live availability ?
A. Yes, in most cases. The fares displayed on our website are based on current seat availability at the time you requested the fares and schedules for your journey. our booking engine has a direct link to the inventory of many European rail carriers including SNCF, Eurostar, Thalys, DB, Trenitalia, RENFE, the UK’s Association Of Train Operating Companies, and more.
There are some routes which we can only display a cached price at the time of quotation, based on generally available fares for those trains. Actual confirmation of space and fare occurs upon completion of your order. If there are any issues, you’ll be contacted.
Q. I want to refund my rail pass. How do I proceed ?
A. If you have an unused, unvalidated rail pass that you would like to submit for a refund, please visit our Cancellation and Refunds page. Be sure to review the refund and exchange policies for your rail pass prior to purchase so you are aware of any penalties or return fees.
When you are ready to mail your rail pass to us for a refund, it is strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
Q. I made a mistake when I ordered my rail pass. How can I correct it ?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. If you catch the mistake and call us right away - prior to your rail pass being printed, we may be able to modify it for you. If you bought the Rail Protection Plan™ when you ordered your rail pass, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim..
Q. Do I need to purchase a reservation and if I do, how do I book it ?
A. To find out if the train you plan on taking requires travellers with a pass to purchase a seat reservation, use our reservation booking tool.
You can book most reservations from our website or mobile site, prior to your departure to Europe. In some countries, Greece and Portugal as an example, seat reservations are mandatory for some trains and can only be purchased locally.
If you’re already in Europe, you can still purchase your reservation from us as long as e-tickets are offered for the train you wish to travel on.
Q. If my train tickets have been lost or stolen, how do I request reimbursement through the Rail Protection Plan™ ?
A. Here’s what you need to do if your train ticket, rail pass, reservation, city pass or tour was lost or stolen and you plan to request receive a reimbursement through the Rail Protection Plan™.
You must file a police report within 24 hours of the incident.
You may purchase a replacement rail pass, train ticket, reservation, city pass or tour in order to continue with your travel plans.
Upon return home, you must submit the traveller request form to Rail Europe within 30 days, along with a copy of the police report, replacement rail pass, train ticket, reservation, city pass, or tour purchased abroad, and your roundtrip airline tickets from home to Europe. A brief explanation of the situation is also necessary to better evaluate the traveller request form.
If you purchased the Rail Protection Plan™ when you booked your train ticket/rail pass/reservation/city pass/tour, you received full documentation on what to do in the event of loss or theft. Please refer to this information for full details.
Q. How can I contact Rail Europe prior to my departure to Europe ?
A. Please send us a message from our Contact Us page and we will respond to you via email within 24 to 48 hours.
Q. I’ve bought a print at the station e ticket. What do I need to do before getting on the train ?
A. When you book a print at the station e-ticket you will receive a 6 or 8 alpha-numeric e-ticket confirmation code (also known as a PNR or Passenger Name Record) in your Rail Europe confirmation email. Simply print the actual paper ticket from a self-service kiosk at the train station prior to your train’s departure.
For all print at the station e-tickets, you’ll need to print the tickets before boarding your train. Your Rail Europe confirmation email is not a train ticket.
For certain routes where this ticketing method is offered, it’s possible that the kiosk to print out the ticket can only be found in the station of origin but not in the station of arrival. For instance, if you have purchased a roundtrip journey as a print at the station e-ticket, you need to make sure to print out both your outbound and inbound train tickets in the station of origin - as you will not be able to retrieve your inbound ticket (return ticket) in the station of arrival. An example of this is a trip originating in France and going into Italy, or a trip from Paris to Amsterdam.
Q. I’ve written the wrong date on my rail pass travel calendar box. What should I do ?
A. If the wrong date is written in the travel calendar box, you will need to enter the correct date in the next travel calendar box. Unfortunately, once the date has been entered in the travel calendar box, it cannot be corrected and there’s no way to recover that travel day on the rail pass. Be very careful when filling out the date on your rail pass as mistakes cannot be corrected. An altered travel date could be viewed as an attempt of fraud and could lead to fines or other penalties.